Privacy Policy
Last updated: 9 October 2026
This policy explains what the Health Planner app ("we", "the app") collects, why, and the choices you have.
Who uses the app
Health Planner is used by fitness trainers. A trainer adds their clients and manages their plans and payments. Trainers are invited; clients may get their own access later.
What we collect
- Account: the trainer's phone number (for sign-in with a one-time code) and name.
- Client details added by the trainer: name, phone number, health and setup notes (for example diet, allergies, conditions, equipment), workout and meal plans, packages and payment records.
- Contacts: only the contacts a trainer chooses to import as clients. We do not read or upload the rest of the address book.
- App usage and diagnostics: which screens and buttons are used, crash reports and performance timings, linked to an anonymous user id. We never include names, phone numbers, amounts or notes in this data.
Why we use it
- To run the app: show each trainer their own clients, plans and payments, and sign them in.
- To fix crashes and improve the app.
We do not sell personal data, we do not show ads, and we do not track you across other apps or websites.
Where it is stored
Data is stored with Google Firebase (Cloud Firestore, Authentication, Analytics, Crashlytics, Performance Monitoring). Google processes it for us under its own terms. Data may be stored on servers outside India.
Who can see it
A client's details can be seen only by the trainer who added them. We access data only when needed to support you or keep the service secure, or when the law requires it.
Trainers' responsibility
A trainer who adds a client's details, including health notes, must have that client's permission to do so.
How long we keep it, and deleting it
- We keep data while the account is active.
- A trainer can delete any client at any time; this deletes that client's plans and payments too.
- A trainer can delete their account in the app: Profile → Delete account. This permanently deletes, at once, your account and your clients, plans, payments, templates, packages and pending client invites, and signs you out. It can't be undone.
- Clients, or anyone who can't use the app, can email us to delete their data.
Your rights
You can ask us for a copy of your data, ask us to correct it, or ask us to delete it, including under India's Digital Personal Data Protection Act, 2023. Email us and we will reply within 30 days.
Children
The app is for trainers aged 18 or over. It is not meant for children to use.
Changes
If we change this policy, we will update the date above, and tell you in the app if the change is important.
Contact
Email support@healthplanner.app.